Compare · Fillment vs traditional PM software
Your PMS runs the building. Fillment fills it.
Property management software was built to manage leases, units, and residents — not to answer the 2am text from a prospect who is one tap from the next property on the list. Fillment is the AI leasing layer that sits upstream of your PMS, where the inquiry loop actually happens. Below is the feature-by-feature, with no Lorem and no marketing spin.
Feature-by-feature
What each layer actually does on the work that costs you leases.
| Capability | Fillment AI leasing layer | Traditional PM software |
|---|---|---|
24/7 lead response | Drafted and sent in under 90 seconds, every inquiry — nights, weekends, holidays. Replies live in the same SMS / email thread the prospect already used, with a manager-review queue on every send so your team stays the final say. | Work-hours phone tag and a shared inbox. After-hours inquiries sit until morning, then race for an answered call before the prospect messages the next property on the list. |
Automated tour scheduling | Calendar handoff with availability pulled from the PMS, two-way SMS confirmations, reminders 24h and 2h before, and automatic reschedule links on no-shows — all without your leasing agent touching a keyboard. | Manual back-and-forth over phone and email, double-bookings caught after the fact, no-shows assumed lost, and reminder calls eating the morning your team planned for walk-ins. |
Dynamic pricing | Rent recommendations that factor in comps, season, lease length, and current vacancy by unit, surfaced as a manager-approved suggestion — no black-box autonomous repricing, every change leaves an audit trail. | Annual market surveys and a static asking rent entered at lease-up. Yield drops are noticed at month-end, not pre-empted, and unit-level tweaks require a manual spreadsheet sprint. |
Portfolio-wide dashboard | One view across every property: response-time SLA, tour-to-application conversion, vacancy days by unit, and the queue of AI-drafted replies awaiting manager review — exportable, not silo-scoped per site. | Per-property reports run on different cadences, often exported by hand and stitched together in a spreadsheet for the ownership meeting. Cross-portfolio trends show up quarterly, not daily. |
Scaling without headcount | Inquiry volume scales without a linear headcount bill — 200 units and 2,000 units run on the same review queue and the same manager ratio, because the inquiry loop is automated end to end. | Every new building or acquisition is a hiring project: recruiters, training, ramp time, and the inevitable gap where inquiries slip during the backfill. |
Time-to-launch | Live on inbound inquiries for a new property in days, not quarters. Email + calendar integration is the wiring; no rip-and-replace of the PMS, no multi-month onboarding to a new platform. | Multi-quarter onboarding, on-site implementation consultants, data migrations into a new system of record, and a parallel-run window where both tools have to stay in sync by hand. |
Who Fillment is for
- Portfolios of 200+ units juggling multiple sites and after-hours inquiry volume
- Property managers spending their day on the phone instead of with residents in front of them
- Leasing teams losing leads to response-time lag with the next property always one tap away
- Operators evaluating AI specifically on the inbound message loop — not a full PMS replacement
Who Fillment isn’t for
- Single small buildings where a part-time leasing agent already answers every call same-day
- Operators looking to replace their PMS — Fillment stops at qualified, tour-confirmed prospects
- Properties that need landlord-side automation beyond inquiry and tour booking (lease drafting, renewals, accounting)
- Teams unwilling to keep a manager-review queue on AI-drafted replies — Fillment is not a fully-autonomous sender
Do you still need a leasing team?
Yes — Fillment handles the inquiry and tour-booking layer so your team can spend their day on tours, applications, and the residents standing in front of them. Linear pricing at $1.50 per unit per month, $149 portfolio minimum.